Security Policy

Security & data protection.

The measures we take to keep this website and your customer data safe.

Last updated: June 2026

1. Encrypted connection (SSL / HTTPS)

The entire Al Masa Garage website is served over HTTPS with a valid SSL/TLS certificate. All requests are automatically redirected from HTTP to HTTPS, so any data you submit through our forms is encrypted in transit.

2. Customer data protection

  • Customer enquiries are stored on secure cloud infrastructure within reputable providers.
  • Access to customer data is limited to authorised Al Masa Garage staff who need it to deliver the requested service.
  • Customer data is never sold, rented, or shared with third parties for marketing purposes.
  • We retain customer data only for as long as needed for legitimate business and legal purposes.

3. Restricted administrative access

  • The website administration area is protected by strong authentication.
  • Administrative privileges are granted on a least-privilege basis.
  • Administrative sessions time out automatically after a period of inactivity.

4. Security monitoring

  • We monitor the website for unusual activity, abusive traffic, and known attack patterns.
  • Spam protection is in place on public forms to deter automated abuse.
  • Software dependencies are kept up to date so known vulnerabilities are patched promptly.

5. Backups

Site content and customer enquiry data are backed up on a regular schedule so that we can recover quickly in the event of an incident.

6. Reporting a security issue

If you believe you have found a security vulnerability on this website, please report it to us privately so we can investigate and resolve it. Please do not publicly disclose the issue until we have had a chance to address it.

We aim to acknowledge security reports within 5 working days.

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